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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.6
    86%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

2 videos

Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

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Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing and Live chat highest, with a score of 8.6.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2390)

Attribute Ratings

Reviews

(1-25 of 215)
Companies can't remove reviews or game the system. Here's why
Tanisha Taylor | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We facilitate various learning sessions using Webex Meetings. Webex Meetings allows connection with a broader audience, as well as the ability to reach larger amounts of people. We currently use Webex Meetings on demand based on the needs of our clients. We have a dedicated group of clients who request Webex Meetings specifically, who rarely use other virtual platforms.
  • Sharing documents or screens
  • App use is similar to online version
  • Meeting recording and transcription
  • Breakout rooms can be clunky on some web browsers.
  • Lag when sharing screens.
  • Video and audio can be choppy on app if not in optimum wireless environment.
I think basic meetings are great for Webex Meetings. Best when there is less sharing, or only 1 presentation sharing with no sharing multiple documents or whiteboards. I also think it's less appropriate when there are multiple breakout rooms, or where there is a need for creating different types of breakout rooms that need to be created.
Score 8 out of 10
Vetted Review
Verified User
In our organization, we use Webex Meetings to connect with remote stakeholders and clients. The Webex interface allows seamless connection with remote countries. The interface is simple and easy to navigate through. We also use Webex Meetings for quick support calls and catch-ups. The recording feature is a plus. Webex Meetings also help in defining roles such as Admin for better control.
  • Poll option: Admins have the option to start a poll with the attendees of the meeting
  • Recording feature: Webex Meetings also helps in recording
  • Admin controls: the admin controls are particularly good
  • Webex Meetings could integrate with some more productivity tools, such as Trello and Notes Maker, which would make the software highly effective for meetings
  • The user interface can be improved to a certain extent where users can control some features, ex- shared screen, and other screen sizes
  • Webex Meetings can also improve accessibility features, like adding screen reader and keyboard shortcuts
Webex Meetings provides a variety of features which makes it a go-to tool for everyday meetings and calls. In our organization, the most liked option is the whiteboard option which lets you quickly jot down the things and gives the effect of in-person meetings for broader discussions when clients and stakeholders are present.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a software development company and we use Webex Meetings for daily client communication as most of our clients are abroad. The user interface of Webex Meetings is easy to use. We can connect with the calendar to get auto reminders and can schedule the meeting quickly. The video quality is also very smooth. We can share our screens for presenting any Document or Report. Overall, I can say it is a must-have tool for companies who need to connect with teams remotely.
  • Good Audio & Video Quality
  • Meeting Recording Feature
  • Multiple ways to join the meeting
  • User Interface
  • Host controls
  • Sometimes microphone issues on laptop
  • Sometimes loading speed is quite slow
  • Could do better with Mobile compatibility
Cisco Webex Meetings is really helpful when you are working with a Remote team. Communication and collaboration become easy using Webex Meetings. Webex Meetings is helpful especially when your organisation is working with overseas teams. We can communicate in real time with our clients in no time using Webex Meetings. It is a must-have product for all organizations. It is less suited especially when internet speed is low.
February 07, 2024

Webex Meetings App

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for communication within the team and for communication with external customers. It enables quick and easy communication, information can be exchanged easily and you get quick feedback. In addition to text messages, media content and desktop sharing can be used. This helps in our daily work. We use Webex Teams and Webex Meetings.
  • Desktop sharing for presentations
  • Recording of content when individual participants cannot attend the meeting
  • Integration of several participants, whether internal or external
  • Cross-system meeting between MS teams and Webex
  • Remote control delay
  • Logging of meetings via AI
  • High price compared to other manufacturers
Good examples:
- Conducting trainings and courses
- Planning meetings and inviting colleagues to attend
- Presenting topics to a large group of people
- Speech reproduction is very good - assigning rights and copresentor

Not so good:
- Interaction with other applications
- Mute microphones when using multiple clients
- Video call quality
- Tracking history, private settings
Deep Mukherji | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings extensively for various communication and collaboration needs. I personally use it for several purposes from regular team meetings to client calls and demos. We collaborate with various departments like Sales and Engineering on projects and weekly project check-ins and brainstorming sessions with my team, all conducted through Webex We also conduct online training sessions and workshops for our team members using Webex Meetings most of the time especially, for our geographically dispersed teams.
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
  • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
  • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
  • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
I've analyzed countless meeting scenarios and interactions and let me tell you, Webex Meetings is a great choice when your team spans different time zones and countries and its reliable video conferencing with clear audio even on shaky connections, helps you conduct meetings smoothly. Webex also allows us to capture sessions and share them with those who couldn't attend meetings or trainings so that everyone stays informed. Its robust security features like encryption and password protection prevent sensitive information security breaches.
January 31, 2024

Webex Meetings Review

Zakarieya Abderoef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Cisco Webex to hold and attend online meetings, collaborate on team projects, and share documents. In addition, it is very useful as it allows us to record/capture meetings held and facilitate business discussions for distance/remote meetings saving time and travel costs. Since many of the company employees are working remotely during these times, Webex provides us with the required platform to host meetings easily since this is a software-as-a-service (SaaS) solution delivered through the Cisco Webex Cloud.
  • Collaborate on team projects.
  • Share documents.
  • Hold and attend online meetings.
  • Software as a Service solution
  • On-demand webinars.
  • Smart forms and enrichment.
I think Cisco Webex Meetings is well suited for personal and business collaboration. It’s an excellent tool that allows us to communicate with audio, video, text chat, file sharing, whiteboard etc. However, I don't think there are any negatives to report as this software has managed to meet all our business expectations and provided us with a good overall experience. Since this is a software as a service solution, it can be easily provisioned to end-users.
Score 8 out of 10
Vetted Review
Verified User
It's used in our daily meetings and discussing our plans with the oevrseas team and members. It's the main tool that is useful for seamless workflow across the globe. As we a are multiple country based organizations a tool with seamless connection is very important we did tried others like teams Skype but they did not had that benefits like Webex Meetings.
  • Sharing content
  • Connecting online with remote workers
  • Discussing plans
  • Technical glitches while connectimg
  • sometimes sharing is very slow
  • Few functionality are very complex
I guess this is suited for day to day use specially for remote wokers and oversees team to manage daily tasks. however we do not use Webex for quick catchups that is done by Whatsapp for another mode. Usually Webex is used for meetings and long discussions and where our audience is huge.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for hosting online classes in overcast conditions when students cannot travel to school. We also use it occasionally to host virtual training sessions for teachers with trained professionals who cannot travel to our institution. The teachers also use it for collaborating with fellow colleagues and working together on creating question papers etc. The weekly meetings with the director and higher ups are also organised on Webex Meetings due to its safety and security. Overall, Webex Meetings is helping us in communicating and collaborating both with the students and teachers seamlessly from the comfort of our homes.
  • Excellent video and audio quality
  • Lag-free screen sharing with annotation feature
  • Host options like muting/unmuting participants, switching their video on and off, etc
  • Clean UI with mobile, desktop and web compatibility
  • Meeting recording feature
  • Integrations with other Webex products like Slido for user engagement
  • Expensive pricing
  • Video lags a lot when internet bandwidth is low
  • Consumes a lot of system memory
Webex Meetings is well suited for small and mid enterprises who are looking for a remote communication and collaboration tool to get rid of communication barriers. It is not suited for large enterprises since the video and audio lags a lot when there are a huge number of engaging participants.
Glen Kimmel Leblanc | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cisco Webex Meetings has an amazing scope, collaboration with our team and, most importantly, you can maintain direct communication with customers who for obvious reasons cannot come to meetings in the company due to the Pandemic. I always use Cisco Webex Meetings on my PC because it is more comfortable due to the larger screen and I can work more efficiently.
  • Fast connection.
  • Very easy.
  • I can observe the video and audio quality.
  • It is characterized by being very easy to use.
  • Only when I try to share the screen can I observe a period of inactivity or a small connection failure.
In this rating scale I choose number 10, I have already been with Cisco Webex Meetings for about 4 years, I remember that a colleague recommended it to me and since that day I use it without regret, I recommend it to my colleagues and especially to clients to expedite the business.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Webex Meetings for all of my nationwide introductory and presentation calls. This has been a reliable tool for us because we use screen share.
  • Reliable call connection
  • Reliable screen share
  • Easy to set up and schedule calls
  • Most clients are able to download the app
  • Would be nice if previous email addresses were remembered
Very reliable for conference calls and screen sharing. I have not experienced buffering or other connectivity challenges as I have with other similar services.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for our client meetings and product demos. As we deal with clients from around the world we need a robust meeting software. Webex Meetings is one of the best when it comes to this. It looks and feels premium and professional. Crisp video and voice quality. When working with large clients, small things make a difference and Webex Meetings does make a huge impact.
  • Crisp Video quality
  • Great Screen sharing experience
  • Crisp voice quality
  • Web version can be improved, the UI needs some work.
  • When clients use the web version it keeps asking them to download the software.
  • In some cases, at low internet bandwidth clients do face an issue. I have not faced any issues.
Webex Meetings works perfectly even on calls where there are multiple people from different countries with different bandwidths of internet. Also, while presenting the screen and voice quality does not drop like other software we have used. In some cases where clients have a low bandwidth they do seem to complain but I have not had any issues when even working from my phone internet.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Being a support specialist, we have to use a variety of tools to connect with clients in meetings, and Webex Meetings is one of the tools that we use a lot.
I personally prefer Webex Meetings, when I like to present more "feature rich" content. In Webex Meetings the Camera quality looks more crisp and especially when I share the screen, the screenshare window visual is smooth and clear. This being my personal experience.
The one-click invite is like a reward for me, while using Webex Meetings, and I like to use Webex Meetings on my IOS, which is favored with a materialistic build.
  • File sharing
  • Chat
  • Video Presentation
  • Screen sharing
  • Chat window control
  • Heavy materialistic UI, can become slow on old/poor hardware
  • There is always a pop-up to download the Webex App, and the web version is not that well-built.
Previously when switching to Cisco Webex Meetings. It happened a lot of times where the meeting suddenly dropped off because of the Internet or network connectivity. Checked with the ISP and having a 200 mbps plan, there seemed to be no problem from ISP and this was getting frustrating for my office clients, especially when I was the presenter.

And sometimes the "other" meeting applications which I used, plainly used to prompt "Dropped because of unknown reason".

This got really frustrating. But afterward when I started using Cisco Webex Meetings. The call dropping scenarios became less and I don't know how the embarrassing scenarios got lowered down in numbers. And I realized that I can potentially use my laptops FHD camera to stream FHD live presentations.
Since then, I got habituated to high quality video meetings.
November 16, 2023

Excellent collab platform

Score 8 out of 10
Vetted Review
Verified User
Incentivized
In our organization we use Webex Meetings for weekly development standups with our external customers and partners. It provides a great platform for communication and collaboration. It provides great screen sharing options between different members as it offers the users to adjust the zoom to compensate for smaller and bigger screens. And many other great features such as the whiteboard which can be easily exported afterwards.
  • Zoomable screen sharing
  • Great layout of attendes
  • Whiteboard
  • Option of dial in
  • The speaker indicator update speed
  • Occasional connection stability
Webex Meetings are suitable in every situation it provides a great quality and stability. It's awesome for collaboration as it provides great options for screen sharing and interactive white board. It also provides many other quality of life features such as built in noise canceling, which is great if you are dialing in from a noisy environment or another member has.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In a world where digital communication is the norm, finding the right platform to connect has become more critical than ever. Webex Meetings is a platform that lets you connect with people worldwide, no matter where you are. Think of it as a magic portal that brings you face-to-face with others, even when you're miles apart. Webex Meetings eliminates the constraints of physical presence and allows for efficient virtual meetings. This is invaluable for executives, enabling timely discussions and decision-making without the need for extensive travel. Whether it's a quick team huddle or a high-stakes strategy meeting, Webex Meetings enhance the speed and efficiency of communication.
  • Webex Meetings facilitates seamless collaboration among teams situated in different regions.
  • As an executive, I prioritize the security and confidentiality of our organization's sensitive discussions. Webex Meetings offers robust security features, including encryption and access controls, to ensure that our confidential data remains protected. This is paramount in an era where data breaches and privacy concerns are pervasive.
  • Executives often find themselves interacting with clients and partners. Webex Meetings offers a professional and secure environment for these engagements. It helps build trust and fosters deeper connections with customers, reinforcing our commitment to client satisfaction and collaboration.
  • While Webex Meetings offers a user-friendly interface, there's always room for enhancing the overall user experience. Simplifying navigation, reducing clutter, and improving the intuitiveness of the platform can make it even more accessible to a wider range of users.
  • Enhancing the analytics and reporting capabilities can help organizations gain better insights into meeting and participant behavior. This data can be valuable for performance evaluation and decision-making.
  • Providing more flexible pricing options, especially for small businesses or startups, can make Webex Meetings more accessible to a broader range of organizations.
In today's globally connected world, businesses often operate across geographic boundaries. Webex Meetings facilitates seamless collaboration among teams situated in different regions. The ability to set up and join meetings with participants worldwide empowers executives to harness the full potential of a diverse, global workforce.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Webex meeting on the daily basis for connecting with my team and managers, after co-vid, we are working remotely so its helps in getting connected with the team.
  • out team meetings are conducted via webex meeting , this enables all of us to maintain alignment and connection despite our global dispersion.
  • We deliver presentation to our customer via Webex meeting , this enables us to remotely share our goods and service with them.
  • To assist our customer, we use Webex meeting for customer service , this enables real-time problems solving and troubleshooting.
It address a number of business problems like
  • It assist us in enhancing communication and cooperation amongst staff members, clients and partners, efficiency and productivity gains results from this.
  • By enabling remote meetings, webex meeting helps us to cut down on travel expenses for our staff.
My scope of use case is to enhance teamwork and communication with clients, partner and team members, for daily team meetings webnars, customer support , training sessions and presentations, I use Webex meeting.
  • Webex meeting delivers crystal-clear video and audio conferencing via Cisco's cutting edge technology, this is especially crucial for remote meeting, where having a clear view and sound of everyone is essential.
  • the screen sharing functionality of webex meeting is among the best in the business, it lets us to share a share a full- resolution, real time screen share with other participants, this is perfect for group projects, training sessions and presentations.
  • With the whiteboarding feature of Webex meeting , I can collaborate in real time with other participants by drawing and annotating on a virtual whiteboard, this is an excellent method for ideation , design sketching and project collaboration.
  • I can record and transcribe meetings with Webex meeting, this is an excellent methods of gathering crucial information and disseminating it to those who were unable to witness the meeting in person.
  • the call quality of webex meeting is generally good, but occasionally it is patchy, Cisco could increase the quality of its calls by increasing its bandwidth and enhancing its call routing algorithms.
  • The desktop Webex meeting app is more user friendly than the mobile version, it could enhance the mobile app by adding more features and streamlining the joining and starting of meetings.
  • Although Webex meeting has many other applications integration, some integration are still lacing , it may combine with well known project management and CRM programs.
  • Remote team meetings, Its high quality video and audio screen sharing, whiteboarding and chat features make it the perfect choice for remote team meetings, because of this team members can work well together even when they are not is the same place.
  • Presentation to client, Its lets us share our screen how off our goods or service and respond to inquiries instantly making it an excellent tool for conducting client presentations, this assist us in growing our business and closing more deals.
  • Training sessions, Its an excellent tool for conducting training sessions for staff members or clients, this can assist us in proving more effective and efficient training to our clients or staff.
October 27, 2023

Easier Than Easy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings throughout our conference rooms. We have seen a significant increase in user satisfaction as Webex Meetings has made connecting with others and outside organizations a pleasure. Prior we experienced many issues regarding call quality, connection drops, and difficulty in completing normal virtual meeting functions.
  • Sharing content
  • Ease of use
  • Connecting multiple OS without issues
  • Better integration with MS teams
For a large environment, especially a hospital the user experience is vital. From using Webex Meetings for some time we have heard nothing but great feedback. We have turned Webex Meetings on for all of our conference rooms. One-touch buttons connecting you to the meeting and video conference hardware are such a nice add-on.
September 15, 2023

Best for Broadcasting

Mehmet Ali GÜL | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Webex Meetings for almost every internal meeting or video conferencing need, because Webex meetings from Cisco provides the most secure and reliable platform, it's a fabulous tool for us as a company where intellectually property and personal data protection policies are heavier than industry standards very naturally.
  • Integration via 3rd Party Apps
  • Security - Unmatched
  • Reliability
  • Mobile Experience
  • Cost
  • UI
I think Webex meetings is definitely well suited for large enterprise or legacy companies's needs ,however if you are running a small to medium sized company with a small team I do not think the investment to Webex Meetings is well needed because all the complexity it brings might not be in the best interests of the company.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We constantly join Webex Meetings hosted by our partner corporations. For internal meetings, Webex is an option, but we use Tencent Meetings more often. Usually, the user case is for business seminars and Webex Meetings helps us communicate with our partners on industrial experience sharing. Also, it's used for very formal business meetings.
  • Business seminars, for experience sharing of experts.
  • Formal business meetings.
  • Online news briefing.
  • It can add more functions of interaction between meeting host and meeting participants.
  • It will work better if the transfer of files during meetings is improved.
  • I would love it more if the connection is always good.
Webex is used best when it's applied in formal online business meetings. Such as when my company has an official meeting with our partner, we would prefer to use Webex. Secondly, webex does a very good job when it is applied in industrial seminars. For instance, when it is used by an industrial association.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are all distributed across the US and other countries and need to collaborate daily. Webex Meetings provides an easy way to communicate and collaborate with groups or individuals. It also provides a good toolset for screen/app sharing, notation, and meeting recording. The interface is intuitive and allows users to access via the app or URL on any device type.
  • Ad-hoc meetings
  • Scheduled meetings with groups
  • Easy options for audio and video
  • connectivity - even in high-bandwidth environments it sometimes freezes or lags
  • capturing chat notes for after a meeting is not as intuitive as it could be
Webex Meetings is well suited for both individual and group meetings. With almost everyone working remote these days, a tool such as Webex Meetings is critical. For those people with lower bandwidth environments, this may not be as useful unless video quality is lowered or turned off, as lags sometimes occur. Otherwise, good for everyone.
Janet Ramos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Webex Meetings in attending virtual meetings and webinars. Since this pandemic happened, where most of the people are working from home, meetings and trainings are done online. Webex Meetings addressed the needs for virtual meetings and trainings we are attending. It has a tools that can use to collaborate during the meetings, like live chats, Q&A, polls, and reactions buttons. Easy to access and use, it can be used on mobile phones. Plus the high quality of audio and video. Attending the meetings or events is possible anywhere.
  • High quality audio and video
  • Live chats, reactions, Q&A box
  • Polls
  • Ease of use
  • Access on mobile phone
  • Nothing. It is very useful.
It is well suited in virtual meetings and webinars/trainings Im attending. It has a high quality audio and video, friendly user. The attendees can interact using the live chat, reactions, Q&A, microphone, and camera and share screen. It has necessary tools that can be used during the meetings, like polls and screen sharing. This app can also be used on mobile, therefore you can attend virtual meetings or webinars anywhere.
Mohammed Javed Mansuri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
First of all, it is giving us a platform to collaborate with the people that is up almost every time when I need it. We have been using the platform for many years for the entire organization. We love it over any other platform. Quick meetings, training, and remote support from any device at any time.
  • Keep adding the new collaboration tools, i.e virtual background, music mode, and live streaming.
  • Very efficient, quick and always uptime.
  • HD quality audio and video at low bandwidth.
  • Prices are not competitive when considering the competitors.
  • Separate software for events, training and support.
  • WebEx productivity tool is mandatory if you need the integration with Office.
Specially in Enterprise customers, this is an excellent product.
Francisco Flores Gamero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The tool has come to innovate and improve internal communication and communication with customers. Previously we had a free tool but communication was cut off after a few minutes. Alternatives were evaluated and we requested demonstrations from our closest and most trusted provider to use Webex. The installation is very easy to perform, it does not require much capacity in laptops and it does not consume much resources. Our clients have liked the tool, they can schedule in their calendar and they can choose whether to connect from a laptop, smartphone or tablet. When running the application through a web browser, you only have to install a plugin for the first time and then the other connections are instantaneous. Presentation mode is very effective, remote desktop and provide assistance. Without a doubt, our staff was satisfied with the product, it improves communication with clients and it is a lot of fun.
  • Stability.
  • Interaction.
  • Easy to use.
  • Accessible tool.
  • Fault tolerant.
  • Improve communication with customers.
  • More objective meetings within the company.
  • Fast and accessible from anywhere with an Internet connection.
The tool is very useful for the labor or educational sector.It has helped to establish communication in teleworking. Classes can be received remotely, through a teacher, and sessions can be recorded and replays viewed. Improve your organization, since the invitations can be saved in mail platforms, it is easy to access and install.
Alex Nejako | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is very good for holding large company meetings. It can handle large numbers of attendees and works well over an office or a remote network connection. I've used it both as a corporate solution and as a company solution. It really solved the business problem of having everybody (or everybody from my company and clients) on an online meeting at the same time - with the ability to speak and hear clearly, present materials, and record the meeting. Also, the question submission feature in Webex [Meetings] is great.
  • Throughput
  • Attendance
  • Stablility
  • Recording
  • Accessibility
  • Keep enhancing the integration with Microsoft Office platform
  • Keep updating product offering to keep up with Microsoft Teams
  • Keep working on audio quality for variable connections
Webex [Meetings] is good to use for a large scale meeting where people are already using Webex [Meetings] in their companies. Many businesses have already used it so even if you are hosting an event with people from multiple organizations, many people will understand how to join and participate. It is not as appropriate for very small teams where people need to jump on an instant demo with three people and share documents - Microsoft Teams does better for this.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Webex Meetings to collaborate with suppliers, partners, customer and collaborators making online meetings and callings, and Videos. I make also events in combination with Slido, and I use the messaging to chat and collaborate. I take part of a lot of Webex Meetings spaces to collaborate and receive information.
  • Messaging.
  • Video.
  • Calling.
  • Events.
  • Logging.
  • Same app for different users ID, I mean, If I have 2 Webex accounts, be able to use them with the same app.
Everyday videoconferences with suppliers and customers. Events with customers. Training for new employees. Support for users. Quite useful all of them during the pandemic and now in this new hybrid scenery. Also very powerful to work in team projects within distributed environments along different locations. Very useful to share screen to collaborate to solve lots of situations
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Webex for internal meetings, daily communication between team members internally and for holding client meetings.
  • Allows for large meetings internally and externally.
  • allows you to create specifics rules for holding your meeting such as how you let people in, muting and unmuting participants, using white board, sharing presenters, sharing screen or information.
  • great background options
  • When there are allot of people on a call, it can be hard to have everyone on camera this seems slow the bandwidth down and causes freezing.
  • I have issues with calls dropping, this could be my internet but I am not losing WiFi just the calls drop.
  • Smoother transition on updates, often times when WebEx updates there is a time that the system seems to have glitches. When you use WebEx everyday that can be very frustrating.
WebEx works just as well if not better than Zoom or teams. I do find that more of my clients use teams so it would be nice to see WebEx integrate with other products, although not feasible I do run into some issues where other companies don't use Webex and there employees can't get into the WebEx meetings. We are a large company and WebEx is a great fit for us, maybe for smaller companies and educational environments zoom is better but I cant really think of any reason where or why WebEx wouldn't be suitable.
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